Pre-Sale Disclosure and Distance Sales Notice

This disclosure provides pre-contractual information about the sale of in-app digital products and subscriptions, consistent with Türkiye's Consumer Protection Law No. 6502 and the Distance Contracts Regulation, and general consumer-law transparency expectations.

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1. Seller / Service Provider

• Name: Ramazan Sancar and Batınay Ünsel (jointly; no legal entity yet)
• Contact: [email protected] (the seller is reachable via email)

Important: In-app purchases are made through the Apple App Store and Google Play. In that case, the relevant store operator (Apple / Google) is also a party to payment, invoicing, and refund processes, and that store's rules apply.

2. Key Product Characteristics

Digital content and subscriptions (e.g., premium question card sets, advanced features). Scope, duration, and price are shown on the purchase screen and the store page.

3. Price and Payment

• Prices are shown by the store in the relevant currency, inclusive of taxes. Prices vary by region.
• Payment is charged by the store using the payment method on your store account. We do not see or store your card details.

4. Renewal and Cancellation

• Subscriptions auto-renew unless canceled before the period ends.
• You can cancel via your device's App Store / Google Play subscription settings. Cancellation takes effect at the end of the current period.

5. Performance (Delivery) and Duration

• Digital content and subscriptions are performed immediately by electronic means: once the store confirms your payment, the content/feature is unlocked on your account right away. There is no separate physical delivery.
• The subscription term is shown on the purchase screen (e.g., monthly/annual) and auto-renews at the end of each period unless cancelled.
• If a technical fault prevents the content from being unlocked on your account, contact [email protected].

6. Right of Withdrawal

General rule: under Art. 9 of Türkiye's Distance Contracts Regulation, a consumer has the right to withdraw within 14 days of the contract being formed, without giving reasons and without penalty.

The exception that applies here: under Art. 15/1(ğ) of the same Regulation, the right of withdrawal cannot be exercised for services performed instantaneously by electronic means and intangible goods delivered instantaneously to the consumer. In-app digital content and subscriptions fall within this exception.

Accordingly, at purchase you confirm that you have been informed, and that you accept, that:

• the content is performed immediately, and
• your right of withdrawal ends once performance begins.

When withdrawal is still available: if performance has not yet begun (e.g., the purchase completed but the content was never unlocked on your account), your 14-day withdrawal right stands. Send your request to [email protected] or use the model withdrawal form annexed to the Regulation. On withdrawal, the amount is refunded to your original payment method within 14 days of your notice reaching us.

Store refund policies: because purchases are made through the Apple App Store or Google Play, refund requests are in practice handled through the relevant store's refund process. Stores may, under their own policies, grant refunds beyond the scope of the statutory withdrawal right. If a store refund is refused and you believe your statutory rights have been breached, contact us.

7. Non-Conforming Service and Your Statutory Rights

If the service does not conform to what was agreed (i.e., it is defective), Art. 15 of Law No. 6502 gives you the alternative remedies of having the service performed again, a price reduction, rescission of the contract, or a refund proportionate to the defect. These rights are independent of the right of withdrawal and are unaffected by the exception above.

8. Records and Retention

Your purchase record and a copy of this disclosure are provided to you by the store and retained by us for the period required by applicable law. You may request a copy at [email protected].

9. Complaints and Disputes

Send requests and complaints to [email protected].

For consumer disputes, you may apply to the Consumer Arbitration Committees where the value of the dispute is below the annually updated monetary threshold, and to the Consumer Courts where it is above. You may apply at your place of residence or at the place where the transaction was carried out. Current thresholds are published by the Turkish Ministry of Trade. This is without prejudice to the mandatory consumer rules of your place of residence.

See the Terms of Service.