Terms of Service

These Terms of Service ("Terms") govern your use of the Beni Tanı - Get to Know Me mobile app and the benitaniapp.com website (the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service is provided jointly by Ramazan Sancar and Batınay Ünsel ("we", the "Operator"). Contact: [email protected].

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1. The Service

Beni Tanı is a social entertainment app offering question cards, game rooms, friendships, and chat to help people get to know each other. Some content is free; some requires a subscription/purchase.

2. Eligibility and Age

• You must be at least 13 years old to create an account.
• Content is age-rated: SAFE (all ages), TEEN (13+), MATURE (16+), ADULT (adults only).
• Access to adult (ADULT) content is restricted by the age derived from your date of birth and the policy of your country/region. The minimum age for adult content varies by region (the default is 18), and in some regions adult content is switched off entirely. Your region is determined from the country derived from your IP address.
• Access to adult content also depends on the consent you give under the Explicit Consent Text.
• You must provide accurate and current information (including date of birth). Misrepresenting your age — including overstating it — will result in loss of content access and termination of your account.
• Attempting to circumvent regional restrictions using a VPN, proxy, or similar tools is a breach of these Terms.

3. Account

• You are responsible for your account security (password, device).
• You may not abuse multiple accounts.
• You may register via email or social login (Google, Apple). For email registration, email verification is mandatory: you cannot access the system until you verify via the verification link sent to your address.

4. Acceptable Use

You may not:

• Post unlawful, threatening, harassing, hateful, obscene (beyond your age tier), or infringing content.
• Create or share content targeting or exploiting minors (strictly prohibited).
• Engage in spam, fraud, impersonation, or malware distribution.
• Reverse-engineer the Service, abuse it with bots, or bypass security controls.

See the Community Guidelines for details. Violations may result in warnings, content removal, or temporary/permanent suspension.

5. User Content

• You are responsible for the content you share (messages, media, cards) and confirm you have the necessary rights.
• You grant us a worldwide, royalty-free license, limited to operating the Service.
• We reserve the right to remove violating content and apply moderation.

6. Subscriptions, Payment, and Cancellation

• Paid content/subscriptions are purchased via Apple App Store and Google Play. Payments are processed by the respective store.
• Subscriptions auto-renew at period end unless canceled in your store settings.
• Refunds are subject to the applicable store's (Apple/Google) refund policies. Prices vary by region.
• Withdrawal right: as digital content is delivered immediately, statutory withdrawal rights may be limited. See the Pre-Contract / Distance Sales Disclosure.

7. Intellectual Property

• The App, its design, brand, software, and all Operator-provided content are protected by intellectual property rights.
• All content within the App — including question cards and card sets (texts, questions, translations, compilations) — is owned by the Operator. You may not copy, reproduce, scrape, bulk-export, reuse in another product/service, distribute, or create derivative works from this content.
• You are granted only a limited, non-transferable, non-exclusive license for personal, non-commercial use; this license does not transfer ownership.
• Violations may result in enforcement including account termination, and the Operator reserves all rights to damages and other legal remedies.

8. Changes to the Service

We may modify, improve, or discontinue the Service. Material changes are notified reasonably.

9. Limitation of Liability

The Service is provided "as is." To the maximum extent permitted by law, we are not liable for indirect damages. This does not affect your mandatory statutory consumer rights.

10. Force Majeure

Events beyond the Operator's reasonable control — including natural disasters, war, terrorism, epidemics, large-scale internet/power outages, cyber attacks, changes in law, and outages or failures originating from third-party service providers (hosting infrastructure, app stores, email delivery services, notification infrastructure, etc.) — constitute force majeure. During force majeure, the Operator's performance obligations are suspended and the Operator is not liable for resulting delays/interruptions. The Operator will make reasonable efforts to announce the situation within a reasonable time and mitigate its impact.

11. Suspension, Termination, and Appeals

11.1. By the Operator

If you breach these Terms or the Community Guidelines, we may apply measures proportionate to the severity of the breach: a warning, content removal, feature restriction, temporary suspension, or permanent termination of your account.

Notice: when we suspend or terminate your account, we notify you by the email address on your account and/or an in-app notification, stating the reasons for the decision. The only exception is where notice would obstruct an investigation, conflict with a legal obligation, or put other users' safety at risk.

Immediate termination for severe breaches: for severe breaches — exploitation of minors, serious threats to user safety, attacks on our systems, and the like — an account may be terminated immediately without prior warning, and the matter reported to the competent authorities.

11.2. Your right to appeal

If you believe a measure taken against you is wrong, you may appeal by writing to [email protected] with your reasons within 30 days of being notified of the decision. We review appeals within a reasonable time and through human review, independent of any automated system that applied the measure, and inform you of the outcome with reasons. If your appeal succeeds, the measure is lifted and any removed content is restored.

This appeal route does not remove any statutory remedies available to you as a consumer (see §12).

11.3. By you

You may close your account at any time via the in-app account deletion flow. A 30-day grace period runs after your request, during which you can cancel it (see Privacy Policy §8).

11.4. After termination

Termination does not affect rights and obligations that accrued beforehand. Cancellation and refunds for paid subscriptions are governed by the applicable store's policies (see §6); where termination is due to a breach, no refund is issued for the remaining subscription period, except where mandatory consumer law requires otherwise.

12. Governing Law, Dispute Resolution, and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. As a consumer, you cannot be deprived of the protection afforded by the mandatory consumer-protection rules of your country of residence; those rules are reserved.

12.1. Contact us first

Most disputes can be resolved directly. Before pursuing legal remedies, please contact us at [email protected].

12.2. Consumers resident in Türkiye

For consumer disputes under Law No. 6502, you may apply to the Consumer Arbitration Committees where the value of the dispute is below the annually updated monetary threshold, and to the Consumer Courts where it is above. You may apply to the committee or court at your own place of residence or at the place where the transaction was carried out. Current thresholds are published by the Ministry of Trade.

12.3. Consumers resident in the EU/EEA

Your right to bring proceedings in the courts of your member state of residence, and to use national alternative dispute resolution (ADR) mechanisms, is reserved.

12.4. Other cases

For disputes that are not consumer transactions or where mandatory venue rules do not apply, the courts and enforcement offices of Manisa, Türkiye have jurisdiction.

13. Changes to These Terms

We may update these Terms. We announce material changes that operate to your disadvantage at least 30 days before they take effect, by in-app notification and/or email. For material changes, you may be asked to accept the new version when you open the app.

If you do not accept a change, you may close your account before the effective date. Continuing to use the Service after that date means you accept the updated Terms. Non-material changes — typo fixes, additions of new features, and adaptations mandated by changes in law — take effect on publication.

Each version's version number and effective date appear at the top of this document; previous versions are available on request.

14. Contact

[email protected] — legal notices: [email protected]